Terms of Service

TERMS OF AGREEMENT

Period of Agreement

This agreement will continue, as a minimum, until all the payments detailed
above have been satisfied or until cancellation has been given via email or in
writing to Hartleys Family Martial Arts and the notice period as detailed in the cancellation terms section of the form has been met.

 This agreement is a commitment to retain a membership for the number of
months stated above, regardless of changes in personal circumstances,
unless cancellation terms state otherwise.

 Should you continue to pay us by Direct Debit or Continuous Card
payment after the number of payments, as stated on the front have been
made, the agreement will become a month-by month rolling agreement for
which a 1 month cancellation notice period by email or in writing to
Hartleys Family Martial Arts is required.

 Where the agreement does not have a fixed number of payments but has
been set to “Until Further Notice”, payers are required, as a minimum, to
satisfy the cancellation terms after which, the payer is free to cancel their
standing order. If no cancellation terms have been added- our Standard
Cancellation Period** rules apply.

Breaching your Agreement

 If you cancel your payments during the Minimum Term Period, all unpaid monthly instalment’s that are due or fall due during the Minimum Term Period shall become immediately due and payable by you.

 If you fail to notify Hartley’s Family Arts Centres of your intention to cancel and stop your standing order, your account will fall into arrears and administration charges, as detailed in the payment section below, will apply. Until such time that you notify us of your intention to cancel, your notice period payments plus any arrears accruing on the account will become due.

 Default Letters may be issued by post should you not respond to texts or
emails. A further £15 charge will be added to the account for each letter sent.

Payment

 You must pay the monthly payments to us on the dates stated on this
agreement.

 If you fail to pay the whole or any part of the monthly payment on time,
settlement via BACS or credit/debit card will be required. This will incur an
administration fee of £10 if settled within the calendar month.

 Should the account remain in arrears at the start of the following month a
further £20 administration fee will become due. A further £20 fee will be
added for each subsequent thereafter whilst the account remains in arrears.

 We may refer any missed payments to a debt collection agency.
Pricing

 The centre reserves the right to increase prices of the membership at any
point during the term of the membership.

 The centre will give you at least 30 days’ notice of any price changes.

 Whenever an increase is made to a standard price, you are entitled to
terminate the remainder of the membership by providing one month’s notice
to us, within fourteen days of receiving notice of the increase.

Information about You

 You must notify us, preferably by email, or alternatively in writing of any
change in your home address or other information given by you in connection
with this agreement.

 We may record or monitor telephone conversations with you for training
and/or research purposes.

 Information held by us will not be shared with any third party other than the centre named on the front this form and your bank /building society.

 Your personal information will not be used for any marketing purposes. We
will only hold your information for as long as necessary.

 You can request a copy of any of the data held by us. You have the right to
rectification; the right to erasure.

 We are compliant with the Data Protection Act and General Data Protection
Regulation.

 We are registered with the Information Commissioners Office where you can view your rights at www.ico.org.uk

Temporary Illness or Pregnancy

 In the event of illness, injury or pregnancy we can arrange for your account
to be put on hold providing we receive notice by email or in writing together
with appropriate medical evidence from your doctor.
Cancellation by Email to dhartley@boltonmartialarts.co.uk

 In the event of permanent injury or permanent illness, this agreement and
the obligations under it, will be cancelled on production of appropriate
medical evidence from your doctor

 In the event of death this agreement will be cancelled and the deceased
estate will not incur a liability under this agreement.

 This agreement is cancellable either in accordance with the cancellation terms detailed on the front of the form or,

 For agreements that do not have a fixed number of payments but have been set to “Until Further Notice”, unless otherwise stated, our Standard
Cancellation Period** rules apply.

 It is the responsibility of the payer to cancel once the notice period as
detailed on the front of the form has been served.

 Note that no refunds will be given where payments have been made and the student has not attended.

Communication

 Any written communication required as stated above must be sent to
Smartpay.uk via email at dhartley@boltonmartialarts.co.uk or posted by recorded delivery to Hartleys Family Martial Arts, Curzon House, 29 Brigade St, Bolton, BL1 4RP
For other communication telephone Hartleys Family Martial Arts LTD on 01204 391 361
Minimum Term Period is the shorter of the total number of payments due as detailed on the front of the agreement and the cancellation notice period terms. If the agreement does not have a total number of payments or any cancellation terms detailed, this will be the Standard Cancellation Period*
**Standard Cancellation Period is a minimum of three months payments with a one month notice by email or in writing to Smartpay.uk thereafter. This applies ONLY to agreements with no fixed number of payments.
I hereby request Smartpay.uk to make payments on my behalf to the above centre.
I also hereby agree to make monthly payments as detailed above until the total amount due is satisfied or my notice period has been served in the event of cancellation. I agree that if my account falls into arrears, I will pay administration charges in accordance with the “Payment” section above. I also declare that I have read this agreement before setting the plan up and it and that I have received a copy.